Our Policies

Our Policies


Payment Options

We  accept cash and check (with a valid drivers license). Rental prices are for a one day rental. Final payment is due at the time of setup.

Reservations

A reservation guarantees your order will be held for you on the date of your request. Items will be reserved upon receipt of a signed rental agreement.

Setup & Pickup Services

Delivery and setup is included within 20 miles. For all other events an additional $15 charge will be assessed. Pole Tents require 5 feet of perimeter clearance for staking, and are not meant to go over driveways. Underground utilities, gas lines, and sprinklers need to be identified by the renter. Grills or fireworks can not be used near tents. We ask that all items be wiped down and cleaned prior to scheduled pickup.

Cancellations

We require a $100 non-refundable deposit to reserve your party rental package items.

Rental Damage

The renter is responsible for rental items during rental period. Item loss or damage will be charged to the renter at the item's replacement cost. Pole tents are not intended for shelter during inclimate weather.

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